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Outplacement Coach Team Leader - Randstad Risesmart

Location: London, England, United Kingdom



This position is no longer posted.

Job Number: 1280

External Description:

Randstad Risesmart is disrupting the global career mobility industry with innovative career development, redeployment and outplacement solutions to support individuals and organisations effectively manage career and workforce change.


The Outplacement Coach Team Leader will be crucial to the successful engagement and management of our freelance associate Coaching & CV writing team. Working closely with the Leadership team, you will assess training needs and establish a collaborative network of associates. You will work closely with your team to maintain delivery targets, monitor coach engagement and ensure a positive participant experience. Responsibilities will include;


  • Serving as a brand ambassador for RiseSmart
  • Interviewing, onboarding, and developing new coaches and CV writers, ensuring appropriate staffing levels at all times
  • Serving as a subject matter expert to the delivery team
  • Leading a team of professional coaches & resume writers to achieve performance goals for delivery, including quality and efficiency goals
  • Routinely monitoring dashboards, timesheets, survey data and RiseSmart KPIs & SLAs
  • Providing guidance, coaching and feedback as needed
  • Participating in onsite support when appropriate
  • Recognising and celebrating team and individual accomplishments and exceptional performance
  • Meeting with team members monthly/as-needed to answer questions, address concerns, evaluate performance and set goals


The successful candidate MUST have 

  • experience working in the outplacement, assessment, or the coaching sector
  • people management experience
  • coaching experience 


It would also be nice to have

  • worked in a startup or entrepreneurial environment
  • a coaching qualification


In return, you will receive 

  • competitive compensation
  • excellent work environment with an award-winning culture, Best Places to Work, Great Rated, Fortune’s “100 Best Companies for Women,” and check out our Glassdoor Rating of 4.0!
  • opportunity to grow and contribute to Randstad RiseSmart’s continued success in a highly visible role

Apply online today  to join our rapidly growing and market leading team.

Job Number: 1280

Community / Marketing Title: Outplacement Coach Team Leader - Randstad Risesmart

Location_formattedLocationLong: London, Greater London GB