Senior Client Service Manager

Job Number: 5389

External Description:

Position Profile: Senior Client Service Manager
Shift Timings: 3pm- 12pm
Remote Position

Who we are:
Randstad Sourceright’s global talent solutions provides instant access to experienced recruitment
and contingent workforce management support by combining technology, analytics and deep
global and local expertise. Our operations consist of the client aligned service delivery teams
operating across RPO, MSP and Blended Workforce Solutions. We are certified as a “great place to
work” for the last 3 consecutive years and are recognized as the best place to work by Glassdoor

What you will be:

The Senior Client Services Manager for Silver clients enables business growth and supports global clients via the Enterprise account management best practices. The role is a client-facing role responsible for driving the overall account delivery, commercial activities such as price- and contract negotiations, as well as establishing client stakeholder relationships to better establish a lasting client partnership.  

What we expect:

• At least five to seven years experience in a corporate environment supporting the market share growth of large enterprise customers
• Experience in management of multiple client stakeholders
• Five + years of service delivery and operational client delivery experience, preferred in HR or outsourcing environments 
• Five + years of (international) client facing sales and account management experience required with proven track record of successful negotiations
• Previous experience delivering creative solutions and value in the global market
• Understanding of and proven track record of regional cultural differences in working with global teams
• Proven track record of excellent attention to detail and collaborative attitude 

What you can expect:

1)You will be a part of respectful, dignified, professional diverse team that is expanded all over the globe
2)where your ideas and inputs are heard fairly
3)An opportunity to work for a global market leader in HR services with industry recognition
4)An dynamic, innovative, inclusive, agile, flexible, and fun work environment

Feel free to discuss more about benefits and Perks

Pradeep Lenka
Talent Acquisition Specialist
lenka.pradeep@randstadsourceright.com

 

Job Number: 5389

Community / Marketing Title: Senior Client Service Manager