Global Business Intelligence Manager

Location: United States

Notice

This position is no longer open.

Job Number: 5917

External Description:

Position Objective

The purpose of this role is to take ownership of regional business intelligence and partner with the regional BI customers within RSR (who can include but not limited to Data engineering, BI Support Teams, Operational Teams, Internal teams and RSR clients) and provide business solutions through data.

This position has operational and technical responsibility for reporting, analytics, and visualization dashboards across all operating companies within RSR. This position will develop processes and strategies to consolidate, automate, and improve reporting and dashboards for external clients and internal stakeholders.

As a Business Intelligence Manager you will be responsible for the direct line management of team(s) encompassing lead level, associate level and/ or business intelligence partners supporting regional business. Business Intelligence Manager will be equally responsible for the development of their team as for contributing to the broader Global Business Intelligence strategy.

In addition to end to end delivery of regional accounts and client BI reporting, this role will drive high performance culture within Global BI and focus on delivering value to stakeholders aligned with RSR Fit2Win pillars and agreed upon global end to end approach to data quality. BI Manager will lead the team in the way of innovation, strategy and Agile methodology. The GBI Manager will be regional primary liaison with members of the Global TBA team, Domo Product Manager and Data Science team.

You will use this to mitigate risk, find operational and revenue generating opportunities and provide business solutions.

Position Summary
Leadership

Responsible for the direct line management staff where responsibilities include day to day management, work prioritization, upskilling and coaching, goal setting and development planning and performance management.
Deal with stakeholder escalations.
Ensure teams are effectively managed in the region but work is appropriately load-balanced both within the region and globally as required.
Assist the regional director with shaping the future BI roadmap.
Responsible for delivering change management projects.
Delivering best in class solutions for our clients.
Will champion data-driven decisions and agile delivery
Ensure data teams are able to execute a robust approach to extracting, transforming, and loading data.
Improve existing processes and develop new better ways of working.
Set the tone for leading a client-centric organization which prioritizes the advancement of client and people strategies.

Consult

Responsible for being the liaison between the consumers/ops teams and larger ecosystem of global Business Intelligence.
Using client data and insights to highlight and provide observations, provide recommendations and contribute to ongoing business discussions and decision making.
Use analysis of the client’s data to present the account leadership with any potential approaches or opportunities for improvement in service delivery performance and elevated value add opportunities.
Focus on promotion of RSR Data Lake, benchmarking tools and collaboration with data science team to deliver on the prescriptive and predictive analytics goals of the organization.
Drive feedback loop from stakeholders and regional business partners to support and enhance the work of the data science team.
Have commercial awareness and work with the account leadership to maximize any revenue generating opportunities.
Solicit feedback from internal and external stakeholders in an organized manner to contribute to the objectives of the BI team and demonstrate RSR value.
Serve as a functional and technical data visualization and business intelligence subject matter expert.
Serve as subject matter expert for clients and advise during sales and solution design.

Maintain Standards

Maintain regional team’s commitment to the agreed parameters aligned to the global method of BI production, documentation and standards.
Leverage an agile work environment to incorporate new innovative and value add components to existing portfolios.
Organize a feedback standard from stakeholders (internal and external) in order to create use case, case study materials and other customer facing material (coordinate with RFP and sales approach as appropriate) .Ensure data governance principles and guidelines are being met.

Education

Master's degree is preferred, or a Bachelor degree with four+ years of relevant experience (on top of the years of experience required for the role mentioned in the section below)

Experience

Project Management and/or process improvement experience highly preferred
Management within Business Intelligence/Data Science/Analytics background is essential
Talent Acquisition/MSP/RPO/People Analytics experience is preferred
5 years+ experience in a similar role

Knowledge, Skills, and Abilities

Line management of a team of BI or data analysts
Excellent communication and facilitation skills required for various levels throughout external and internal organizations
Excellent presentation skills used in delivering solutions to executive-level clients
Demonstrated continuous improvement, process documentation, and workflow skills
Excellent working knowledge of MS - Excel with knowledge of macros and pivot tables.
Excellent working knowledge of Google products, and visualization tools Domo, Tableau, etc.
Ability to prioritize and manage multiple projects, tasks, and meeting deadlines while maintaining quality
Ability to synthesize and analyze information and ideas
Strong drive and commitment to delivering outstanding results
Have the ability to provide value with the use of analytics to help achieve the account’s objectives and the client’s initiatives.
Ability to create meaningful insights and metrics that aligned to business priorities and objectives
Data visualization preferred; ability to interpret data and translate it to non tech people.
Ability to write Intermediate SQL scripts
Experience in data pipeline creation, quality improvement and analysis to provide teams with actionable insights, informing strategy, impact and investments.
Experience with analytics tools.
Extensive experience technical client service (i.e. consulting experience).
Excellent problem-solving and analytical skills with attention to detail and a well-organized, structured approach to work.

Preferred Experience:

Experience in the recruitment industry (e.g. MSP/RPO) and/or B2B marketing
Experience with Domo and GCP
Direct and indirect management experience of analysts, technical associates or similar functions.
Ability to turn ambiguous information and unstructured challenges into insights, plans and recommendations in a constantly evolving environment.
Ability to mine data, improve and develop new data sources (including attribution) and translate data into actionable recommendations and compelling stories.

What can you expect in return from Randstad?

Being a global organization, we offer you a career, not a job. We provide extensive learning and development programs to help you reach your full potential. We offer internal career opportunities, international mobility and a fully flexible working environment. Our salaries are competitive, our share save scheme unrivaled and our benefits are generous.

Largest global talent leader
Competitive salary + bonus
Diverse, welcoming and collaborative team
Remote opportunity and work/life balance
Excellent benefits package - medical, dental, vision
Generous PTO policy earned from day one
Education and professional development
Rapid career growth
Retirement savings and security
Employee stock purchase plan
Paid parental leave
Short and long-term disability
Employee assistance program and health advocacy
Health and dependent care flexible spending account
Metlife auto and home insurance
Metlife legal plan
Referral reward program
Exclusive discounts and programs with dozens of nationwide vendors and retailers

Applications accepted on an ongoing basis until filled

The base salary range for this position is $109,209.00-$163,813.00

At Randstad, we know employees that are cared for holistically have the confidence to bring their fullest potential to work, so we make investments in our people.

Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). Randstad complies with all local wage and hour laws and while the pay range listed above is an annual amount, non-exempt employees will be paid hourly and therefore receive the hourly equivalent.

Applications Accepted on Ongoing Basis Until Filled

Job Number: 5917

Community / Marketing Title: Global Business Intelligence Manager