VP Randstad Enterprise Group 

Randstad Enterprise Group provides thought leadership, solutions and expertise that help companies position for growth, execute on their talent strategy, and improve business agility. The collective experience encompasses all facets of the global talent spectrum, from staff augmentation to outplacement solutions. Enabled by innovative technologies, key offerings include HR and recruitment solutions, Managed Services Provider (MSP) programs, Recruitment Process Outsourcing (RPO), In-House and Professional Services, staffing, and outplacement and career transition services.

The opportunity and growth of this function has allowed us to hire a VP of Enterprise Accounts who will report into the Senior Vice President of Global Enterprise accounts. In this role, you will work with our top global customers to enable business growth, market differentiation and propel value creation for assigned strategic global customers via the Enterprise account executive management operating system.

The role is a customer-facing role responsible for driving the global account strategy and service roadmap in conjunction with customer executive stakeholders. The role focuses on creating and managing a winning commercial strategy for the customers in close collaboration with the relevant Randstad Operating Companies. We are looking for thought leaders to partner with our largest customers, helping secure the total talent approach of the future. You need to be passionate about talent, have deep market knowledge, be engaging and resilient under pressure.

At Randstad we pride ourselves on being Human Forward. People are at the heart of our culture. As such our VP’s for Randstad Enterprise group should embrace diversity and be open minded to different perspectives. They should inspire and engage others, both in their direct team but also in the wider organization. We work in a highly matrixed environment and need individuals who are collaborative and can effectively engage, motivate and lead teams who do not report to them.

On a day to day basis you will:

Be a strategic partner and thought leader

• Partner with the customers Executive stakeholder(s) to continually lead, drive and evolve the solutions and services provided to support the customer’s talent acquisition needs
• Take responsibility for creating and delivering the strategic enterprise account plan for the assigned global customer - including both process excellence and potential digital  tools
• Identity and qualify commercial growth opportunities, making a calculation of returns and investments, and gaining agreement for the investment, resources and actions required for the developments; ensuring commitment of relevant local op co management

Demonstrate deep insight of the market and total talent offering

• Analyze customer demands and define solutions for complex customer needs by integrating and aligning different Randstad tools, services, and concepts globally
• Apply industry specific information in such a way to the customer that the Randstad approach and services are viewed by customer as specialized, innovative and value added

Lead and collaborate with your peers to delight our customers

• Leverage executive relationship management skills to influence the customer stakeholders to expand their engagement with Randstad
• Coordinate executing on customer strategic roadmap with the global customer service directors
• Partner with Opco Managing Directors to align customer delivery strategy and ensure achievement of the Enterprise Group financial targets
• Drive regional and global operations teams to ensure operational cadence and goals are achieved for assigned customer
• Ensure compliance to contract components are met successfully

 Delighting people

Builds strong customer relationships and delivers customer centric solutions. Gains insight into customer needs. Identifies opportunities that benefit the customer. Builds and delivers solutions that meet customers’ expectations. Establishes and maintains effective customer relationships.

Performing today

Securing and developing resources effectively and efficiently. Marshals resources to get things done. Orchestrates multiple activities simultaneously to accomplish a goal. Applies knowledge of internal structures, processes and culture resourcing efforts.

Leading change

Operating effectively, even when things are not certain or the way forward is not clear. Deals comfortably with the uncertainty of change. Effectively handles risk. Can decide and act without the full picture. Is calm and productive even when things are up in the air. Deals constructively with problems that do not have clear solutions of outcomes.

Securing the future

Painting a compelling picture of the vision and strategy that motivates others into action. Talks about future possibilities in a positive way. Creates milestones and symbols to rally support behind the vision. Articulates the vision in a way everyone can relate to. Creates organisation wide energy and optimism for the future. Shows personal commitment to the vision.

education

• Bachelor’s degree or equivalent experience
• Master’s degree preferred or equivalent relevant business experience
• Evidence of ongoing, continual education preferred

experience

To be successful in this role you will have -

• Worked in and have proven success in global enterprise clients and relationship focused role within the recruitment industry on a global level
• Had experience with HRBPO, SOW, MSP, RPO & professional recruitment
• Ideally have C-suite stakeholder engagement experience, but certainly experience influencing executives
• Longevity in exposure to complex enterprise organizations
• Superior communication skills in English and ideally one other European language
• A collaborative approach to ensuring a seamless customer experience
• Strong organizational, prioritization and time management skills
• High energy and leadership skills in order to drive your customer forward in a matrix environment
• Influencing skills as the single point of contact for large enterprise customers
• Proven resilience and ability to remain calm under pressure
• Proven track record managing global accounts with sustained, profitable business expansion
• Excellent cross-group collaboration skills; ability to impact and influence outcomes in a matrixed environment
• In depth knowledge of internal Randstad business practices, key stakeholders, and exposure to various Randstad solutions is strongly preferred

knowledge

• Ability to consult with and identify needs of internal and customers and drive value creation
• Strong digital fluency and ability to adapt to emerging technologies
• Excellent communication and influencing skills
• Strong negotiation skills – including high-value deals senior executives
• Knowledge of current trends and best practices in the global talent market

additional information

• Excellent command of the English language (written and spoken)
• Ability to speak a second language is preferred
• This vacancy may be based in Europe or North America
• Travel (regional and global) is required.

For US based candidates only:

The base salary range for this position is $137,235.00 to $205,800.00.

At Randstad, we know employees that are cared for holistically have the confidence to bring their fullest potential to work, so we make investments in our people.

Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. Based on eligibility, a successful candidate’s total compensation may include a variable pay plan including bonus(es) and/or commission(s). In setting compensation, Randstad complies with all local wage and hour laws and while the pay range listed above is an annual amount, non-exempt employees will be paid hourly and therefore receive the hourly equivalent.
In addition, Randstad offers rich learning & development opportunities, a 401(k) plan, a stock purchase plan, and comprehensive medical, dental, vision, disability and life insurance to uniquely fit your needs. Randstad also focuses on overall wellbeing with our award-winning wellness program, a generous time off policy (including at least 18 paid days off in your first full year, 1 paid volunteer day, and 9 paid holidays), and offers discounts on everything from cell phone plans to car purchases.

Applications Accepted on Ongoing Basis Until Filled